Resume 2012 lunyad33

For full resume: lisalizresume2012_cloud

Lisa M. Patterson

@lunyad33 , lisa.e.m.patterson@gmail.com

3 Hogan Ave., Nepean, ON K2E 5E8

617-5624 (mob.), 680-5284 (home)

HOURS: Available Immediately, part-time or full-time. 

OBJECTIVE: To improve my client service skills in a professional capacity. 

1.  Language: English, French (spoken/reading), some spanish

CAREER:        B.A:  in Psychology from Carleton University, 2007, Ottawa, Canada  

Academic Record: Graduated B+ avg including coursework in CS, biology & math.

• persuing diploma in internet media design (web-development) from Algonquin (2013)

1. Two to three years in customer service, marketing, & administration (data entry , sales & secutity experience). (2006-2011)
2. Two years in child care & education; including special education & tutoring. (2003-6)
3. Three years experience in retail & service: including sales, cash/ float, grocery, inventory/stock, & security. (1999-2004)        

• Volunteer: Peer tutoring; coop marketing & media clerkship

 JOB EXPERIENCE:          Most Recent:  CSR for Convergys Canada in Ottawa ( 2008 - 2010)

·           Market Research at Opinion Search, Inc. at Ottawa Office ( Summer 2007)

·           Former Caregiver for special needs family (1 yr - Sept 2004 - May 05)

·           Ticket Seller for Conklin/World’s Greatest Shows at the Ex (Aug. ‘03&4)

Abilities: Excellent communication & Analytical Skills

1. Understanding
2. Proffessional

HUMAN SERVICE Duties:

1. responded to employers / clients needs for communication regarding duties or messages
2. supervised & directed use of educational tools in structured playtime
3. assisted with / directed homework time
4. assisted with individual educational need s required to integrate special needs student
5. assisted with personal care needs & behavioural intervention for special needs individuals
6. supervised children during transportation to & from events
7. supervised groups and individual children

TECHNICAL & ADMINISTRATIVE Skills:

1. responded to customers billing or technical inquiries,
2. recommended products based on customer inquiries for a select series of niche markets 

3. Solicited survey responses to market research questionnaires by telephone interviews

4. Responsible for retail sales for Food service, Entertainment, & Parking
5. Stocked & processed food orders in small grocer / Food service sector
6. File organization of correspondence & Address book , email or fax entries

For full resume: lisalizresume2012_cloud

References: AVAILABLE ON REQUEST